Privacy Policy

Effective date: September 20 2026

Automated IT LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit automateditllc.com, request a call, or contact us about our lighting controls services.

Information We Collect

We collect information you choose to provide, which may include:

Your name, company name, email address, and telephone number.
Your preferred contact times and time zone.
Project location, controls system information, service needs, and scheduling details.
Documents or files you submit, such as drawings, submittals, and sequences of operation.
Information contained in your correspondence with us.

Please submit only information needed for your inquiry. Do not upload passwords, access credentials, or sensitive personal information.

Our website and hosting provider may also collect technical information, such as your IP address, browser and device information, pages visited, and the date and time of your visit.

How We Use Information

We use information to:

Respond to inquiries and arrange calls.
Understand project requirements and prepare proposals.
Provide requested consulting, programming, commissioning, troubleshooting, and training services.
Communicate about projects and service arrangements.
Operate, maintain, and protect our website.
Maintain business records and meet applicable legal obligations.

Submitting an inquiry does not automatically subscribe you to promotional emails. If we offer marketing communications, you may unsubscribe at any time.

How We Share Information

We do not sell personal information or share it for cross-context behavioral advertising.

We may disclose information to:

Service providers that support website hosting, forms, email, document storage, and other business operations.
Project participants when needed to provide services you request or authorize.
Professional advisers, such as accountants or legal advisers, when necessary.
Authorities or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, or security.

We limit disclosures to information relevant to the purpose.

Our website is hosted by Wix. Information submitted through the website may be stored or processed using Wix’s services. You can review Wix’s Privacy Policy for information about its practices.

Cookies and Website Tracking

Our website uses cookies and similar technologies to support essential functions, security, and visitor preferences.

You can manage cookies through your browser settings and, where available, the cookie preferences on our website. Blocking certain cookies may affect website functionality.

How Long We Keep Information

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain appropriate business records, resolve disputes, and meet legal obligations.

Retention depends on the nature of the information and our relationship with you. When information is no longer needed, we delete it, anonymize it, or otherwise dispose of it securely, subject to applicable backup retention practices.

Information Security

We use reasonable administrative and technical safeguards appropriate to the information we handle. No internet transmission or electronic storage system is completely secure, so we cannot guarantee absolute security.

Processing Outside Your Country

Automated IT LLC is based in the United States and serves customers in the United States and Canada. We and our service providers may process or store information in the United States or other countries where we operate. Information processed abroad may be subject to that country’s laws and lawful access by authorities.

Your Choices and Privacy Requests

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of your personal information, or to withdraw consent to certain uses.

To make a request, contact us using the email below. We may need to verify your identity before responding. Some information may need to be retained for legal or legitimate business purposes. We will explain any applicable limitations.

You may choose not to provide information, although this may limit our ability to respond to your inquiry or provide requested services.

Children’s Privacy

Our website and services are intended for business and professional audiences, not children. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can take appropriate action.

Links to Other Websites

Our website may link to third-party websites. Their privacy practices are governed by their own policies, which we encourage you to review.

Changes to This Policy

We may update this Privacy Policy as our services or practices change. We will post the revised policy on this page and update its effective date. Where required, we will provide additional notice or obtain consent before making material changes.